Open the Events page, select an event, choose your ticket type and quantity, then continue to the booking and payment confirmation process.
No. Bookings may remain pending until the administrator verifies your submitted payment reference or payment proof.
You can check the status from your booking history. Once approved, your booking status and ticket availability will update accordingly.
Tickets become available after payment approval. If your booking is approved, you can open your booking and view the generated ticket details.
The QR code is used for ticket verification and event entry checking. Only valid QR codes generated by EventHorizon should be accepted.
Cancellation depends on the current booking status and the platform’s ticket policy. Some bookings may already be processed or approved and may not be reversible.
You should contact support or report the issue through the system as soon as possible so the administrator can review it.
Yes. You can update your profile details from the profile page after logging in.
If the selected ticket type has no available seats left, the system will prevent further booking for that ticket category.
You can use the “Report an Issue” option available in the platform to submit a support request.