Contact Us
Need help with EventHorizon? Reach out for booking support, ticket help, payment clarification, or general assistance.

Support Information

How to Get Help

If you are facing issues with bookings, payment approval, ticket display, QR verification, or your account, please contact the support team or use the system’s issue reporting feature.

For Customers

Customers can contact support for booking issues, pending approvals, ticket visibility problems, incorrect payment references, and account-related help.

For Administrators

Administrators can contact support for event management concerns, payment review problems, QR verification issues, or system administration support.

Report Through the Platform

You can also use the platform’s Report an Issue feature for direct support requests.